Welcome to Pixelsource. These Terms and Conditions outline the rules and regulations for using our website https://pixelsource.co.uk and our website design services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree, please do not use our services.
TERMS & CONDITIONS
Last Updated: 18th March 2025
1. Definitions
- “Company”, “we”, “us”, or “our” refers to Pixelsource.
- “Client”, “you”, or “your” refers to the person or business using our services.
- “Services” refer to website design, development, hosting, SEO, and related digital services provided by us.
- “Website” refers to https://pixelsource.co.uk.
2. Services & Scope
- We provide custom website design, development, e-commerce solutions, SEO, and hosting services based on agreed project terms.
- Project timelines, pricing, and scope will be outlined in a separate contract or agreement.
- Any changes or additional requests beyond the agreed scope may result in additional costs.
3. Payments & Pricing
- Pricing for services will be agreed upon before project commencement.
- A deposit may be required before work begins, with the remaining balance due upon project completion.
- Payments are non-refundable once work has commenced unless stated otherwise in a written agreement.
- Failure to make timely payments may result in project delays or service suspension.
4. Client Responsibilities
- Provide all necessary content, images, and materials required for the project where required.
- Ensure that all provided content is legally owned or properly licensed.
- Respond to communications promptly to avoid project delays.
5. Intellectual Property
- The final website design and development work belongs to the client upon full payment.
- We retain the right to showcase the project in our portfolio unless agreed otherwise.
- Any custom code, plugins, or third-party software used in the project may be subject to separate licensing agreements.
6. Revisions & Approval
- The client is entitled to a limited number of revisions (as outlined in the project agreement).
- Any additional revisions beyond the agreed number may incur extra charges.
- Once the final website is approved, any further modifications will be treated as a new request and billed separately.
7. Hosting & Maintenance
- If we provide website hosting, we will ensure uptime, security, and backups as per the hosting plan selected.
- We are not responsible for third-party hosting issues if the client chooses external hosting.
- Ongoing maintenance and updates may be offered as a separate service.
8. Limitation of Liability
- We will not be held liable for any downtime, loss of revenue, data breaches, or security issues beyond our control.
- We do not guarantee specific search engine rankings or website traffic results.
- Our maximum liability is limited to the amount paid for the service.
9. Termination of Services
- Either party may terminate services with a written notice if terms are not met.
- Termination does not entitle the client to a refund of payments already made.
- If termination occurs before project completion, the client is responsible for payment of work completed up to that point.
10. Privacy & Data Protection
- We respect your privacy and handle your data according to our Privacy Policy.
- Client information is stored securely and not shared with third parties except where necessary to provide our services.
11. Governing Law
- These Terms and Conditions are governed by the laws of England and Wales.
- Any disputes shall be resolved in the courts of England and Wales.
12. Changes to Terms
- We may update these Terms and Conditions at any time.
- The latest version will always be available on our website.
13. Contact Us
If you have any questions relating to our Terms and Conditions of service, please contact us:
Pixelsource
91 Quarry Lane
South Shields
Tyne and Wear
NE34 7RE
Email: support@pixelsource.co.uk
Tel: 07735300915
WHY NOT GET IN TOUCH TODAY?
No matter what type of business or organisation you have, give Pixelsource a call or send us an email. We believe every business or organisation deserves an professional website. Let us create something special for you today.